Retail

Case Renner


RFID drives the modernization of Renner’s point of sale in South America.

Hexapad-10 readers play a strategic role in the operation, acting directly in checkout automation and the optimization of sales processes. The solution contributes to faster customer service, reduced queues, increased transaction accuracy, and a significant improvement in operational efficiency in stores.

With the adoption of this technology, Renner has raised its customer service standards while strengthening control and reliability in physical retail operations. The partnership with ACURA, part of HID, reinforces Renner’s commitment to innovation, scalability, and operational excellence, consolidating RFID as a key element in its smart retail strategy.

+5,000 Hexapad-10 readers installed at Renner points of sale across South America.

Problems

Improving operational efficiency and customer satisfaction

Solution

Hexapad-10 and Acupad-50 Mini MUX readers

Advantages

Greater agility that improved the shopping experience for Renner customers

Benefits

It accelerated service delivery and also increased accuracy and efficiency in in-store sales

Target Audience

Retail

Renner, one of the leading fashion retail chains in the region, has consolidated the use of RFID technology by successfully implementing more than 5,000 Hexapad-10 readers at its checkouts. With this technological foundation in place, the retailer is moving forward with the modernization of its stores by adopting AcuPad-50 Mini MUX readers in self-checkout solutions. This evolution enables customers to complete their purchases quickly and autonomously, using self-service checkout stations fully independent of operators, expanding convenience and efficiency at the point of sale through RFID technology. This initiative already represents a new milestone, with more than 700 AcuPad-50 Mini MUX units supplied for this specific application, reinforcing the scalability and maturity of the implemented solution.

PRODUCTS USED

RFID Readers

HexaPad-10

The HexaPad-10 USB is a narrow-profile UHF RFID reader with a modern and discreet design, developed for point-of-sale applications, offering efficient reading and simple integration via USB.

RFID Readers

AcuPad 50 UHF reader

The AcuPad-50 is a compact, high-performance UHF RFID reader with two SMA outputs for external antennas, suitable for applications requiring fast reading, installation flexibility, and easy integration.

Renner | ACURA