Data Deletion Request

Last updated: 31/03/2026

Under Brazil's General Data Protection Law (LGPD), you have the right to request the deletion of your personal data stored by ACURA Technologies.

1Data We Can Delete

Personal data such as name, email, phone, and company; chatbot conversation history; and data submitted through contact and registration forms.

2Data We Cannot Delete

Data required for legal or tax compliance; and anonymized data already used for statistical purposes.

3How to Request

Send an email to the address below with the following information: your full name, the email registered in our systems, and a description of what you want deleted.

4Processing Time

Your request will be processed within 15 business days. You will receive a confirmation email when the deletion is complete.

Contact for Requests

Send your deletion request to:

acura.privacy@hidglobal.com.br