Support

Questions about RFID, Pricing, or Quotes?

If you have any questions about how our RFID products work, need information about pricing, want to request a quote, or simply prefer not to use WhatsApp to contact us, please fill out the Form below.

Our team will get back to you as soon as possible.

Technical Support - Procedures

Equipment Submission Procedure - RMA

Before submitting your equipment to ACURA Technical Support, verify that the defect is in the equipment itself and not in the software, controllers, converters, or power supplies.

For further information, contact ACURA Technical Support by phone: (11) 3028-4617 or by email: acura.assistencia.sp@hidglobal.com

If you are certain that the equipment is defective, click on the link and fill out the form.

Technical Support Form

Procedures for submitting equipment to Technical Support - Download